Therapy begins with a comprehensive evaluation (following your physician’s protocol). A customized therapy program is developed and when appropriate, therapeutic exercises implemented to help patients reach their goal as quickly and safely as possible. We seek to prevent further injuries through education and learning healthy habits.

Your First Visit

In-Clinic Appointments:

You will be greeted by our friendly front office staff to fill out all of the necessary paperwork. To expedite time, you can download the registration forms and our patient information practices and office policies, then bring the completed forms to your first appointment. If you are unable to access forms online, please arrive 30 minutes prior to your appointment to complete necessary forms. Your therapist will then take you for your customized program.

Your entire first visit, from registration to completion of therapy should take no longer than 70 minutes.

What to Bring:

  • Comfortable clothing suitable for movement
  • Make sure your clothing is loose and accessible to the injury site
  • Doctor’s Prescription or Referral
  • Medical Insurance Card
  • Completed Registration Forms


Coming to Aquatic Therapy

At your scheduled visit, proceed past the check-in counter directly to the changing room. Allow time to change and shower before your session. Therapists will greet you poolside. You do not need to know how to swim for Aquatic Therapy.

Hydraulic seat (at Albany Pool) is available to lower patients into the pool for patients with mobility issues.

What to bring:

  • Bathing suit (or clothing to get wet in)
  • Bathing cap for long hair
  • Footwear for the pool (optional)
  • Towel and personal toiletries


More on Appointments, Scheduling and Cancellations:

Your physical well-being is important to us. Please commit to ALL your scheduled appointments. If you need to cancel or reschedule your appointment, you must notify us at least 24 hours prior to your scheduled appointment. Failure to do so will result in a $75 charge. Without any acceptions, to cancel an appointment, you must call us at (510) 524-2177.

You will be expected to return for a minimum of one follow-up visit.

We recommend scheduling ahead for patients requiring multiple visits. Our patients average 11 visits per course of treatment. Subsequent visits are a half hour to one hour, pending on your condition.